HOME >> Our Software >> Software Features >> Customer Relationship Management >> Relationship Building

Relationship Building

Automated tasks/appointments (priority lists) - increase your sales by enhancing the consumer’s total shopping experience. Each opportunity with a customer is captured. This guarantees virtually no chance of breaking a promise or forgetting an important follow-up. Opportunities that result in No Sale are also tracked so you can identify reasons why the sale was not made.

Automated follow up processing and tracking

Automated thank you letters - PROFITprofessional’s follow-up is just one of several targeted mailings. Printing the list also creates the mail-merge file to merge with your letter. Here are the primary features of this system:

• The list may be requested for all customers who wanted to buy a particular item, for all who wanted to make a purchase within a range of dates, or for a thank you note after a purchase.
• If you carry your own paper, the degree of delinquency that is acceptable to still solicit for additional business is defined.
• You compose the letter copy, so it says just what you want to say and it’s always timely.

 

  
     Click the image to enlarge.           Click the image to enlarge.